FAQ

General

Where are Gossamer Gear™ products made?

How did Gossamer Gear™ get started?

Shipping Questions

Will you ship to me on the trail?

Will you ship to Post Office (PO) boxes?

What kind of domestic shipping options do you offer?

How much will shipping be?

Why is shipping so much?

Do you ship internationally?

How do I go about making an overseas order?

How long do international shipments take?

Shelter Questions

There are several grosgrain loops inside the SpinnShelter™. What are they for?

I’ve heard spinnaker fabric is not water proof. What makes your fabric different?

How do I clean spinnaker?

Can I do anything to reduce the crinkly sound and feel?

Can you describe your spinnaker material?

What shelter is right for me?

Lightrek™ Questions

What are the "industry standard" tips equivalent to?

Can I attach loops to the Lightrek™ poles?

What if I can't decide between two sizes? Which way should I round to get to the nearest 5 cm.?

How tough are Lightrek™ Poles?

How do I figure out what length to get?

Sleep Pad Questions

Will the NightLight™ pads absorb water?

What is the R-value of the NightLight™ pads?

Other Questions

Does Gossamer Gear™ sponsor people?

Pack Questions

What pad should I use in the pad holder pocket?

Can I remove the stays from my Mariposa™ series pack?

Why is the hip belt and shoulder strap padding removable?

The shoulder straps of my pack are too wide for me, what can I do?

How do I determine which pack size fits me best?

What pack is right for me?