Top Menu

Returns

Your satisfaction is very important to us, please return any unused items in their original packaging within 30 days for a full refund of the product cost.

We do not have the ability to process exchanges. Please return an item for the purchase price and then order a replacement item.

Please include the copy of the packing slip with your return.

There is no need to contact Gossamer Gear prior to the return.
Please ship to:

Gossamer Gear
Attn: Returns
3512 B Montopolis Dr.
Austin, TX 78744-1418

Gossamer Gear is not responsible for the return shipping costs, damaged or lost items in return transit.

We recommend all return items be insured and have a tracking number to assure delivery.

Backpacks

Please send our ultralight packs back to us the same way they arrived.

Tents and Ultralight Tarps

Please fold tents and tarps neatly and place back in the box when returning. A charge will occur if the line is cut. Tarps and tents cannot be returned once they have been seam sealed.

Ultralight Trekking Poles

Please send our carbon trekking poles back in the same manner they were sent to you. Do not send the poles back to us with the baskets attached. Place the baskets back in the bag in which they arrived.

All Gear on Clearance Page

These products are factory seconds or discounted items that are found on our Clearance tab.
These items are final sale and can not be returned.