Orders placed on weekends or holidays are processed on the next business day. Transit times are measured in business days, which are Monday through Friday, weekends and holidays excluded.
We strive to ship all orders that come in before 11AM central the same day.
SHIPPING
Standard Shipping Methods for US Orders
Standard Shipping ($4.99)
- For orders less than $75.
- If you select this option, we will choose UPS Ground or USPS Ground Advantage based on your product and shipping address.
Free Shipping
- For orders of $75 or more.
- If you select this option, we will choose UPS Ground or USPS Ground Advantage based on your product and shipping address.
Express Shipping Methods for US Orders
-
UPS Air (Next Day & 2nd Day)
Please note that if you place an order after 10 am CT on a Friday morning, your order might not leave our warehouse until Monday afternoon.
Always pick an express method over USPS Priority or UPS Ground for urgent orders. All non-express shipping methods are only a time estimate and not guaranteed.
International Shipping
Your International shipping rates and options for carriers will be calculated and displayed at checkout. We offer a wide variety of carrier options.
Unfortunately, international shipments have no guarantee for time of delivery. Please choose your option accordingly.
Customers are responsible for their country’s duties and taxes.*
*If you refuse an international package or do not collect it from customs, the customs fees and return shipping are billed back to us. Any charges that we incur will be deducted from your refund.
Items we are unable to ship internationally -- if you receive a message at checkout that we are unable to ship to your international address, it is because one of the following items needs to be removed from your cart due to international shipping restrictions:
-P-Cap
-Bare Boxers
-Ultralight Medical Kits
-Evernew Water Carry
-Thermarest products
SHIPPING FAQ
Will you ship to me on the trail?
YES we will! We can ship packages via USPS General Delivery to a Post Office. We can also ship ground or expedited to any physical address given; business, hotel, or residence.
On-the-trail shipments returned because of non-pickup will be processed as a return and not re-sent. You can then place a new order if need be.
Will you ship to a P.O. BOX?
YES. PO box orders must be shipped via USPS and typically take 2 - 5 business days to arrive. If your shipping address is a PO BOX we can only send your package via USPS.
Orders placed with a pre-order item such as one of our shelters, will not ship until that item available. We will not send split shipments. If you would like your items delivered ASAP please place separate orders.
All non-express shipping methods are only a time estimate and not guaranteed.